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安排週期性會議
Zoom允許您一次安排多場具重複性質的定期會議(週期性會議),以便這些會議皆使用相同的會議ID和設定。您可以安排每天、每週或每個月為頻率的週期性會議,也可以設置隨時都可使用的週期性會議。週期性會議的會議ID會在最近一次週期性會議開始後的第365天到期。
有關一般的會議安排和其它會議設定的詳細資訊,請參閱schedule a meeting的文件說明。
先決條件:
- 具有Zoom Webinar加值服務授權
注意:
- 如果您以Google Calendar (web or mobile) 或 Outlook (desktop or web)其中一個服務來安排會議,為獲得更好的體驗,請使用這些日曆的Zoom Scheduler附加元件。
- 由於您的個人會議ID(PMI)是固定的且保留給您專屬的,PMI無法用於安排固定重複循環(每日/每週/每月) 的週期性會議。但您可於任何時間用PMI召開臨時性會議或安排單一場會議(類似於無固定時間週期性會議)。
- 在 Zoom電腦應用程式、行動裝置App、Google日曆或Outlook中安排週期性會議時,您可以選擇任何重複模式來安排週期性會議並顯示於您的慣用日曆上,但在Zoom App會議資訊列表將始終顯示為無固定時間週期性會議。
- 要在Zoom電腦應用程式或行動裝置App中顯示個別會議資訊,您必須登入摩百數位官網後台進行會議排程,否則會議將在Zoom電腦應用程式或行動裝置App中顯示為無固定時間週期性會議,個別會議資訊僅顯示於您的日曆上。
- 每一週期性會議排程最多可安排60場同會議ID的會議,如果您需要某週期性會議可超過60場重複性會議,請使用「無固定時間(No Fixed Time)」選項。
以下提供以Zoom電腦應用程式安排週期性會議,並將它們添加到您的Google 日曆或Outlook desktop App的相關說明。
如果您傾向先在Google日曆或 Outlook 電腦應用程式版安排週期性會議,週期性會議將自動出現在您的Zoom電腦應用程式會議介面。瞭解如何在Google Calendar 或 Outlook desktop app中安排會議。
Windows | macOS
Zoom應用程式安排週期性會議
1. 登錄Zoom電腦應用程式。
2. 點擊排程會議圖示按照步驟排程會議。
3. 確認勾選週期性會議選項(Recurring meeting )。
4. 在日曆選項中,選擇您慣用的會議排程顯示日曆。
5. 點擊儲存以打開您選擇的日曆,並設置您的週期性會議。
6. 根據您的日曆選擇,參考以下對應說明。
在Google日曆設置週期性會議
如果您在Zoom電腦應用程式中安排週期性會議時選擇了Google 日曆,則會開啟瀏覽器網頁,提示您登入Google帳號以將週期性會議添加到您的日曆中。
1. 出現登入提醒時,請登入Google帳號。如果您已登入,請選擇您的Google 帳號。
2. 點擊允許讓Zoom連進您的Google帳戶。
Google日曆將創建一個包含Zoom會議詳細資訊的日曆紀錄。
3. 在日期和時間選項下方的下拉選單中,選擇您想要的會議重複週期。
4. 完成您的會議選項,然後點擊儲存。
在Outlook desktop中設置週期性會議
如果您在Zoom電腦應用程式中安排週期性會議時選擇了Outlook,則會打開 Outlook desktop App。
注意:您必須在電腦上安裝 Outlook desktop app才能使用。要在 Outlook web app上設置週期Zoom會議,請查看Zoom Scheduler外掛程式( Zoom Scheduler add-in)。
1. 在Outlook應用程式頂部工具欄中點擊”設成週期性” (Recurrence)。
2. 更改您需要的會議重複週期,然後點擊OK。
3. 完成會議選項,並點擊發送。
查看週期性會議
您可以在Zoom應用程式中查看週期性會議列表。
1. 登入Zoom應用程式(Zoom desktop client)。
2. 點擊會議選項(Meetings tab)。
3. 在左側顯示畫面中,向下滾動到週期性會議部分(Recurring meeting)以找到您的週期性會議。點擊該場會議可查看更多詳細會議資訊和設定。
Android版本更新資訊-July 24, 2023
version 5.15.5 (15154) for Android
New and enhanced features
- Meeting/webinar features
- AV1 video codec
To provide higher quality video without also increasing bandwidth usage, Zoom is rolling out a new video codec to free accounts. Use of codecs, including AV1, is adaptive, meaning that Zoom will choose the most appropriate codec for each user’s environment.
- AV1 video codec
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding the possibility of calls unexpectedly merging
- Resolved an issue regarding the 4294967295 error code encountered when scheduling meetings
- Resolved an issue with shared contact lists not appearing
- Resolved an issue regarding the start of a poll and breakout rooms not notifying users with in-meeting chat open
- Resolved an issue regarding contacts not appearing properly in search results
- Resolved an issue regarding notifications being inconsistently blocked with Intune policies
資料出處 Zoom總公司官網
macOS版本更新資訊-July 24, 2023
version 5.15.5 (20753) for macOS
New and enhanced features
- General features
- WiFi signal strength tracking
Desktop client users can view their current WiFi connection statistics, such as RSSI level, noise, and more, through the Statistics tab in client settings. This data is also available to account admins viewing a meeting participant’s network statistics in the Zoom Dashboard, allowing them to view connectivity issues and trends over the duration of the meeting.
- WiFi signal strength tracking
- Meeting/webinar features
- AV1 video codec
To provide higher quality video without also increasing bandwidth usage, Zoom is rolling out a new video codec to free accounts. Use of codecs, including AV1, is adaptive, meaning that Zoom will choose the most appropriate codec for each user’s environment.
- AV1 video codec
- Meeting features
- Disable remote control for external users
Account admins can restrict the ability of guest participants to remote control another participant’s screen during share. This allows internal participants to continue to use remote control as needed, while external unauthenticated participants are blocked from requesting or being given remote control of shared screens. Previously, remote control could only be controlled for all meeting participants. - Hide meeting window option for in-meeting chat screenshot
Participants using in-meeting chat can choose to hide the Zoom meeting window when capturing a screenshot. This can be especially useful for single-screen users, as the Zoom window is immediately hidden when starting a capture, and returns when the screen shot is selected or the process is canceled. - Meeting Summary: Next Steps and Segment Titles
The Meeting Summary feature, which uses AI to analyze and summarize in-meeting discussions, is enhanced to also include a list of next steps mentioned in the meeting and titles for each segment of the meeting . These next steps and segment titles are included in the email and Team Chat summary shared with the host and participants (if allowed). - Unified meeting scheduler
The main meeting scheduler on the Home tab of the Zoom desktop client is changing to align with the event scheduler used by Zoom Calendar, simplifying scheduling with Zoom for whichever method you choose. This feature requires version 5.15.5 or higher. This change is rolling out to free accounts over the coming weeks.
- Disable remote control for external users
- Mail and Calendar features
- Translation enhancement added to right-click menu actions
Right-clicking text that is in an email displays a menu, providing options to copy or translate the text. - Import Office 365 emails to Zoom Mail
Users can import their emails from Office 365 to their Zoom Mail account. - Private label for delegators
Delegators can move emails or filter emails into a private label in the inbox. Delegates cannot see or access emails that are in the private label. - Exit a delegated inbox
Delegates can permanently leave an inbox they are delegated. The delegator will be notified if a delegate chooses to leave their inbox. - Optional attendees
When scheduling an event, users can mark attendees Optional so that these attendees know they are not required to join.Once the meeting is created, optional attendees will receive invitation emails that indicate they are not required to join the meeting. - Support for Whiteboard integration with Zoom Calendar
When users create a Zoom Calendar invite, they can add a new or existing whiteboard directly in their invite. When users attach a whiteboard to an invite, it becomes a simplified link in the email invite. - Suggested times when scheduling an event
The suggested time automatically recommends available time slots based on all attendees’ availability. Previously, when scheduling an event/meeting, the host manually looked at each attendee’s availability to find a mutually available time.
Note: This feature is currently only available for Google and Zoom Calendar users. - Show secondary time zone
Users can see two time zones side by side when they collaborate with a colleague from a different time zone. Users can also enable or disable the second time zone when they schedule meetings with colleagues in the same time zone. Additionally, users can also customize the name of each time zone.
- Translation enhancement added to right-click menu actions
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding the possibility of calls unexpectedly merging
- Resolved an issue regarding the 4294967295 error code encountered when scheduling meetings
- Resolved an issue regarding client settings being lost after an OS update
資料出處 Zoom總公司官網
Windows版本更新資訊-July 24, 2023
version 5.15.5 (19404) for Windows
New and enhanced features
- General features
- WiFi signal strength tracking
Desktop client users can view their current WiFi connection statistics, such as RSSI level, noise, and more, through the Statistics tab in client settings. This data is also available to account admins viewing a meeting participant’s network statistics in the Zoom Dashboard, allowing them to view connectivity issues and trends over the duration of the meeting.
- WiFi signal strength tracking
- Meeting/webinar features
- AV1 video codec
To provide higher quality video without also increasing bandwidth usage, Zoom is rolling out a new video codec to free accounts. Use of codecs, including AV1, is adaptive, meaning that Zoom will choose the most appropriate codec for each user’s environment.
- AV1 video codec
- Meeting features
- Disable remote control for external users
Account admins can restrict the ability of guest participants to remote control another participant’s screen during share. This allows internal participants to continue to use remote control as needed, while external unauthenticated participants are blocked from requesting or being given remote control of shared screens. Previously, remote control could only be controlled for all meeting participants. - Hide meeting window option for in-meeting chat screenshot
Participants using in-meeting chat can choose to hide the Zoom meeting window when capturing a screenshot. This can be especially useful for single-screen users, as the Zoom window is immediately hidden when starting a capture, and returns when the screen shot is selected or the process is canceled. - Meeting Summary: Next Steps and Segment Titles
The Meeting Summary feature, which uses AI to analyze and summarize in-meeting discussions, is enhanced to also include a list of next steps mentioned in the meeting and titles for each segment of the meeting . These next steps and segment titles are included in the email and Team Chat summary shared with the host and participants (if allowed). - Unified meeting scheduler
The main meeting scheduler on the Home tab of the Zoom desktop client is changing to align with the event scheduler used by Zoom Calendar, simplifying scheduling with Zoom for whichever method you choose. This feature requires version 5.15.5 or higher. This change is rolling out to free accounts over the coming weeks.
- Disable remote control for external users
- Mail and Calendar features
- Translation enhancement added to right-click menu actions
Right-clicking text that is in an email displays a menu, providing options to copy or translate the text. - Import Office 365 emails to Zoom Mail
Users can import their emails from Office 365 to their Zoom Mail account. - Private label for delegators
Delegators can move emails or filter emails into a private label in the inbox. Delegates cannot see or access emails that are in the private label. - Exit a delegated inbox
Delegates can permanently leave an inbox they are delegated. The delegator will be notified if a delegate chooses to leave their inbox. - Optional attendees
When scheduling an event, users can mark attendees Optional so that these attendees know they are not required to join.Once the meeting is created, optional attendees will receive invitation emails that indicate they are not required to join the meeting. - Support for Whiteboard integration with Zoom Calendar
When users create a Zoom Calendar invite, they can add a new or existing whiteboard directly in their invite. When users attach a whiteboard to an invite, it becomes a simplified link in the email invite. - Suggested times when scheduling an event
The suggested time automatically recommends available time slots based on all attendees’ availability. Previously, when scheduling an event/meeting, the host manually looked at each attendee’s availability to find a mutually available time.
Note: This feature is currently only available for Google and Zoom Calendar users. - Show secondary time zone
Users can see two time zones side by side when they collaborate with a colleague from a different time zone. Users can also enable or disable the second time zone when they schedule meetings with colleagues in the same time zone. Additionally, users can also customize the name of each time zone.
- Translation enhancement added to right-click menu actions
Resolved Issues
- Minor bug fixes
- Security enhancements
- Resolved an issue for a subset of users regarding the possibility of calls unexpectedly merging
- Resolved an issue regarding the 4294967295 error code encountered when scheduling meetings
- Resolved an issue when editing a message in Team Chat where the Up and Down keys behaved unexpectedly
- Resolved an issue regarding inconsistent behavior with the AlwaysShowMeetingControl policy
- Resolved an issue regarding the default app for SIP click-to-dial links switching unexpectedly to Zoom
- Resolved an issue regarding ringtones set for Contact Center calls not being persistent
資料出處 Zoom總公司官網
視訊與虛擬背景
桌上型/筆記型裝置 版本:5.14.7(18149)

如果主持人要求默認打開視訊,您將收到一個視訊預覽提示。這將讓您查看當前的視訊並決定是否帶著視訊加入會議。點擊「啟用視訊加入」。


在會議中,根據需要,在會議控制工具列的左下角點擊「開始視訊/停止視訊」以控制您的視訊。
(可選)在「開始視訊/停止視訊」旁邊,點擊向上箭頭圖示,以更改您的視訊設定,例如選擇不同的攝像頭或選擇虛擬背景。如果選擇了新的背景,它將自動在會議中更改。

移動型裝置 版本:5.14.7(8043)

如果主持人要求默認打開視訊,您將收到視訊預覽的提示。這樣您可以查看當前的視訊並決定是否啟用視訊後加入會議。點擊“加入並開啟視訊”。

在會議中,根據需要,點擊位於會議控制工具欄左下角的“開啟視訊”/“關閉視訊”按鈕來控制您的視訊。
(可選)在會議控制工具欄上,點擊“更多”圖標,然後點擊“背景和效果”來選擇虛擬背景。一旦您選擇了一個背景,它將自動在會議中更改。

收不到Zoom寄發的E-mail
更新時間:May 9, 2022
如您無法收到Zoom發送的郵件,包含提醒及認證信件,您可參考下方資訊進行疑難排解。
所有帳號相關的提示信件將由no-reply@zoom.us發出,多數郵件伺服器會在幾分鐘之內收到Zoom所寄發的E-mail,但部分伺服器可能會需要 30分鐘或更長的時間。
如果您的E-mail是受到公司或組織的管理,請確認no-reply@zoom.us,以及下方 IP皆未受貴單位/組織的郵件伺服器阻擋:
149.72.21.92
149.72.32.163
149.72.59.154
149.72.112.79
149.72.122.209
149.72.134.114
149.72.163.203
149.72.185.127
149.72.191.243
149.72.196.70
149.72.196.77
149.72.198.96
149.72.198.100
149.72.199.144
149.72.249.102
149.72.73.235
159.183.141.227
159.183.146.28
159.183.146.37
159.183.146.41
159.183.150.18
159.183.156.108
159.183.187.77
159.183.192.104
159.183.198.7
159.183.198.70
159.183.220.232
159.183.220.239
167.89.93.232
168.245.118.48
170.114.15.172
170.114.15.173
170.114.15.174
170.114.15.175
170.114.15.176
170.114.15.177
170.114.15.178
170.114.15.179
170.114.15.180
170.114.15.181
170.114.15.182
170.114.15.183
170.114.15.184
170.114.15.185
170.114.15.186
170.114.15.187
170.114.15.188
170.114.15.189
170.114.15.190
170.114.15.191
170.114.15.192
170.114.15.193
注意:部分技術支援信件可能由support@zoomus.zendesk.com發出。
如何在您的信箱內尋找相關資訊
請務必在您的垃圾郵件內尋找相關信件,部分信件可能遭到錯誤分類而進入垃圾郵件匣。
[Gmail]
選擇更多(More),選擇垃圾郵件匣(Spam),搜尋no-reply@zoom.us。
※注意:當使用Gmail信箱,您可以在「所有郵件」底下來搜尋no-reply@zoom.us。
[Outlook]
選擇垃圾郵件匣(Junk Mail),搜尋no-reply@zoom.us。
[Yahoo]
選擇垃圾郵件匣(Spam),搜尋 no-reply@zoom.us。
會議記錄下載檔案亂碼處理說明
摩百數位官網後台提供之會議紀錄下載檔案為CSV格式,其編碼方式為UTF-8。
如您直接點擊該CSV檔案並透過Microsoft Excel軟體開啟,可能出現中文無法正確顯示,當Excel軟體預設開啟檔案編碼設定為ANSI編碼,將會出現亂碼情況。
如您透過上述方式開啟而內容呈現為亂碼,建議可選擇下方任一方式開啟:
1. 先用記事本或其他文字編輯軟體(例如:Notepad++)開啟CSV檔案,然後再另存為 ANSI編碼之CSV 檔案,之後再以 EXCEL 開啟該檔案。
2. 先執行Excel軟體,新增空白活頁簿,並在上方功能選項中點選「資料」–>「取得外部資料」–> 「從文字檔」 –> 「選擇csv文件」,找到及選擇您要讀取的CSV檔後,按下”匯入” 按鈕,在「匯入字串精靈」對話框中選擇檔案原始格式65001:Unicode(UTF-8) 即可。如果您的Excel版本為2019或是Excel 365,則是從上方功能選項中點選「資料」–>「取得及轉換資料」–>「從文字/CSV」,找到及選擇您要讀取的CSV檔後,按下"匯入"按鈕,在對話框中,於"檔案原點"處選擇65001: Unicode(UTF-8) 即可。
Zoom會議和網路研討會的註冊確認頁面優化
為提高註冊連結的安全性。自2022年7月1日起Zoom會議及網路研討會等所有帳戶,註冊者將不再在其網路瀏覽器的註冊確認頁面上看到加入資訊(鏈接、會議密碼等),並且系統將要求他們參考確認電子郵件以瞭解詳細資訊。出席者將如往常一樣在發送給他們的確認電子郵件中找到加入連結。請參閱下圖。

此更改將有助於防止攻擊者使用他們無法親自控制的電子郵件地址獲取註冊連結,並限制不受歡迎的訪客加入會議或網路研討會。
我的會議會於什麼樣的情況下自動斷線?
您的會議將根據閒置時間,用戶類型,與會人數自動結束。這些時間限制適用於會議和網路研討會可能因以下幾種情形斷線。
免費試用帳號(Basic)
30 小時內無人使用重整
.1位會議主持人,無會議參與者
40分鐘限制
.1位會議主持人,1位或以上會議參與者
.無會議主持人,1位或以上會議參與者(主持人開放參與者預先加入會議)
付費帳號(Pro or Webinar or Zoom Rooms)
30小時內無人使用重整
.1位會議主持人,無會議參與者
.1位會議主持人,任何數量的會議參與者
.無會議主持人,任何數量會議參與者(主持人開放參與者預先加入會議)
會議超時40分鐘
.1位主持人和1位及以上的參與者參加會議。若會議中只剩一個人。又未有其他人參加,會議將在40分鐘後結束。
注意:
會議持續時間取於主持端使用狀態,僅有付費主持人以該付費帳號登入或該登入帳號擁有網路研討會升級權限(在網路研討會中觀眾將不會影響會議持續時間,嘉賓與參會者不論有無付費皆對會議持續時間無影響)。對於免費用戶,系統將其會議時間限制在免費會議的持續時間。但是,如Zoom Rooms 購買人(未加購Pro方案) 由該帳號直接安排會議後從同一帳號的付費Zoom Room加入會議,則不受會議時間40分鐘限制。如果Zoom Room為免費試用版,則會議仍會斷線。
